Support

Support Options:

  • PHONE: Live technicians are ready to take your call from 9:00 AM to 5:00 PM Pacific Time at 855-798-3846 or 360-528-1575
  • EMAIL: support@gravecosoftware.com
  • ONLINE: via GoToMeeting
  • SOFTWARE: Email directly from within the software

Support Features/Benefits:

  • All upgrades are available at no additional charge to customers on a current support plan. (Upgrades can be downloaded from the Customer Center.)
  • The Graveco Technical Support Call Center has live technicians ready to take your call from 9:00 AM to 5:00 PM Pacific Time, Monday through Friday.
  • You will be notified via email and/or US Mail, within 45 days of your annual support expiration date or when your support time is about to expire.
  • Support Service Contracts are available at the prices indicated below.

Support Services cover all types of assistance necessary to utilize basic functions as well as advanced functionality of the software.

See the Support Services Policy document for additional information.

Graveco Software has discontinued offering support priced by the minute. Instead, unlimited telephone support with remote desktop assistance as needed is available at the following rates.

Support Services Plans

Support Package Price
Contract Collector 5 Standard Edition $50.00 / month
Contract Collector 5 Professional Edition $125.00 / month